CASE STUDY
Customer Engagement
Enhanced customer engagement strategies for a leading telecommunications provider, resulting in increased customer satisfaction and loyalty.
Enhanced customer engagement strategies for a leading telecommunications provider, resulting in increased customer satisfaction and loyalty.
Achieved operational excellence for a global logistics company, optimizing processes and reducing costs while improving service quality and efficiency.
Implemented a new connection architecture to streamline MAP functionality for a prominent investment management firm in the US.
A mobile app to digitalize & expand resturant digital footprint
Alibaba Cloud is a business of Alibaba Group, one of the world’s largest e-commerce companies. It is the largest public cloud service provider in China and the 4th biggest web hosting provider in the world. Alibaba Cloud provides a comprehensive range of cloud services that offer cutting-edge technologies across computing, database, networking, security and storage.
TO THE NEW partnered with Sandbox & Co. (‘Sandbox’) to revamp four high-traffic web properties - FamilyEducation, TeacherVision, Infoplease, and Fact Monster to deliver intuitive and engaging customer experiences. These platforms had more than 250,000 web pages, 2 million subscribers, and 10 million monthly page views combined. TO THE NEW overhauled the frontend and migrated these web properties to Drupal 8, to make them structured, scalable, and responsive.
TO THE NEW, and AWS Premier Consulting Partner helped MakeMyTrip, one of the largest Indian Online Travel Aggregator’s(OTA) to migrate its complete applications stack running on two traditional data centers to AWS within a short span of under six months. This was one of the largest cloud migrations in the Indian subcontinent.