CLOUD & DEVOPS
CASE STUDY
Customer Engagement
Enhanced customer engagement strategies for a leading telecommunications provider, resulting in increased customer satisfaction and loyalty.
April 18, 2024 . 1 minute
Conducted customer journey mapping and segmentation analysis to identify touchpoints and pain points, then developed targeted engagement campaigns to improve customer experience and retention.
Conducted customer journey mapping and segmentation analysis to identify touchpoints and pain points, then developed targeted engagement campaigns to improve customer experience and retention.
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